Customer Center

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Check the status of your policy
View your balance and payment history
Manage automatic payments
Report a claim
Report a claim online 24 hours a day/7 days a week by clicking here REPORT A CLAIM.

Report a claim by phone Monday – Friday 7:30 AM – 5:00 PM PT (except holidays) by calling 818-880-9070 or 800-758 -3311 option 4. Closed Saturday and Sunday.
Other Payment Options
Submit your payment ONLINE fast and easy!

To speak to a Billing Representative or to make a payment by PHONE via our Automated Payment Center please call 800-758-3311 Option 4.

MAIL your payment to:
Western General Insurance Company
P.O. Box 4493
Woodland Hills, CA 91365