Protecting you against loss is important to Western General Group of Companies. Just as important to us is protecting your privacy and the personal information we use to provide you with superior products and service.
At Western General Group of Companies, our policy is to maintain appropriate confidentiality with regard to all personal information obtained in the course of doing business with you. Our pledge to protect your privacy is reflected in this Privacy Statement which outlines our principles in collecting, using and safeguarding your personal information and information about your relationship with us.
Western General Group of Companies only collects personal information about you when it is necessary to conduct the business of insurance. We limit the collection of personal information to what we reasonably believe is needed to administer your account. As a result, we collect the following categories of personal information from the following sources:
The purpose of collecting the above information is to underwrite and rate your policy.
If you visit or use Western General Group of Companies' website, we may use "cookies" (small text files transferred from our website to your hard drive) to recognize repeat users, track usage and facilitate your access to and use of the site. We do not use "cookies" to gather personal information and we do not link cookies to identifiable information, such as your policy number. The "cookies" only enable you to use our website more easily.
Western General Group of Companies does not disclose any personal information about current or former customers to anyone, except as permitted by law. We may disclose the personal information we collect as follows:
Western General Group of Companies maintains physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your personal information. We restrict access to personal information about you to only those employees who need that information to provide products or services to you.
If you wish to review and correct or delete your personal information, please write to the address or call the toll-free number below and provide your full name, address and policy number(s). To better protect you, please have your request notarized so that we can ensure the identity of the person requesting the information.
Within 30 business days we will honor your request to access and correct your information by allowing you to see and copy your information in person or, if you prefer, provide you a copy of your information. You will not be given access to information collected or in connection with a claim, or a civil or criminal proceeding involving you. If medical information is contained in your file, we may request you to designate a medical professional to whom we will send the information. Within 45 business days we will honor your request to delete your personal information, unless the information is necessary to service or rate your policy or to comply with a legal obligation/
If you believe any of our information about you is incorrect, please notify us in writing at the address below. We will review your request and, within 30 business days, let you know if our investigation has resulted in a correction of your information. If we do not believe an error exists, you may file a statement disputing the information. We will attach the statement to your file. We will send any corrections we make on your statement to any person or organization to whom we provided your information within the past two years or who may receive your information from us in the future. Please be aware that we do not control the personal information about you obtained from other third parties such as consumer reporting agencies or Departments of Motor Vehicles. You will need to contact these third parties directly to correct your personal information. We will provide you with the name and address of these third parties.
Western General Group of Companies - Attention Privacy Officer
5230 Las Virgenes Road, Suite #100
Calabasas, CA 91302